Our Services


Click through the images for information about our services and programs.


Child & Family Services


Carer Support Services


Disability Support Services


No Interest Loan Scheme


Publications and Submissions


Client Information

Access Equity and Inclusion Strategy 2017-2022

Statement of Rights and Responsibilities

Code of Conduct 2017

Child & Family Services - A brief Summary of Services (484kb)

This pamphlet also provides the summary in French, Arabic, Punjabi, Dari and Swahili.

Working with Children, Young People and their Family - A Practice Philosophy Guide (264kb)

Waiting In Line

This pamphlet explains why sometimes you have to wait for service.

Protecting your Privacy (289kb)

Have Your Say 2014 (303kb)




FamilyCare collects feedback from clients, members of the public and other service providers, which is used to improve services. A report on the feedback received is produced every six months.

Feedback Report January - June 2017

Feedback Report July - December 2016

Community Forum 9 November 2016 Evaluation Report

Feedback Report January - June 2016

Feedback Report July - December 2015

Feedback Report January - June 2015 (322kb)

Feedback Report June - December 2014 (430kb)