FamilyCare Home Page

FamilyCare is a dynamic non-government, not-for-profit organisation offering welfare, carer and disability support services to families and to young people in Shepparton, Seymour, Cobram, Alexandra, Kinglake, Wallan and surrounding districts. We have been providing these services to people in the Goulburn Valley since 1984. We work in partnership with the community and reflect best practice in assisting families and individuals to enhance their strengths throughout their lives, through the provision of dynamic, responsive and proactive services.
The Victorian Bushfire Case Management Service is a joint initiative of the Victorian Government and the Commonwealth and aims to ensure all families and individuals directly impacted by the fires are offered a case management service, coordinating access to the supports, services, information and advocacy that people require. FamilyCare is one of the Community Service organisations contracted to provide this service within the Mitchell and Murrindindi Shires.

FamilyCare's Work

All people have skills and competencies that enable them to solve problems and develop opportunities for the enrichment of life. Programs therefore must encourage people to discover new ways of using and extending their skills and resourcefulness.Family members are the ‘experts’ about their families. While we value the skills and abilities of our workers, and the expertise within the agency, all of these are secondary to the skills and resourcefulness of the families with whom we work. Our role is to complement the competencies that lie within the family. We focus on gaining an understanding of why the problem has occurred and how it can be different, not who is at fault. The subject of therapy is the way people are making sense of themselves and their interaction. It is peoples’ view of their situation that stands in the way of their finding solutions.

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